When developing a new learning experience for students, it is important that feedback is gathered based on their subjective experience. Without this feedback, any changes the course would be solely based on instructor perception of student experience, which may be biased or contain gaps in knowledge.
By including this feedback mechanism, any future changes to the course will have learner-centred evidence to inform future revisions, thus closing the loop (E in ADDIE model).
Please note that these surveys are meant as formative measures of the course design, and are not intended to be an evaluation of instructor performance. ETS has developed language to express this to students, and will not view responses without expressed consent of each course instructor.
Week 2 or 3 Survey
Early in the course, it is important to gather formative feedback from learners in case anything about the course design is not optimal. This survey is all about gathering initial feedback from students on how easy it is to find content and materials, how information is communicated to them and how easy the course is to navigate.
Sample introductory wording:
This week 3 evaluation is in place to get some initial feedback on the course so far. Please feel free to provide any feedback you think would be valuable to yourself and other students.
All responses are anonymous.
Suggested questions:
- Are you having trouble finding or accessing any materials within the course? If so, please give some feedback on how the course could be set up differently.
- What are the best features of the course so far?
- Are you clear on what is expected of your as a student in this course, or are you a bit confused about what you’re supposed to be working on?
- Any other Comments?
End of course Survey
This survey is a more summative mechanism for gathering feedback at the students entire experience navigating the course, completing activities and assignments, their workload, their perceived value of all of the above.
Sample introductory wording:
This survey is intended to gather your reflections on your experience in this newly redesigned course for future improvements.
Please note that this is not a formal course evaluation, but a survey to gather feedback on the updated design of the course, assessments and content. As such, please do not mention anything in this survey about your instructor and what they did, as we won’t be able to use your responses if you do.
You will be given an opportunity to provide feedback on your instructor through UBC’s official course evaluation process.
Your responses are anonymous.
Suggested questions:
- What were the best features of this course?
- How do you think this course could be improved?
- The course provided effective opportunities for active student participation in learning activities [Likert]
- I was provided with clear information about the assessment requirements for this course [Likert]
- The assessment methods and tasks in this course were appropriate given the course aims [Likert]
- The course workload and expectations were appropriate [Likert]
- How many hours per week do you think you spent on course work?
- The assigned readings and resources added value to my course experience [Likert]
- I have learned a great deal in this course [Likert]
- Overall, I was satisfied with the quality of this course [Likert]
- How do you think this course could be improved?